-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Hardware and Upgrade Questions
- 800 G3 and the K620 GPU

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
11-19-2024 05:41 PM
Product: HP EliteDesk 800 G3 Base Model Small Form Factor PC
Operating System: Microsoft Windows 10 (64-bit)
There had been some questions about this video card and the 800 G3 in the past. It may help someone with my experience. The K620 works great in my system as mentioned, but it was a real endeavor as I had HP Sure Start enabled. After disabling that and making some other BIOS Security changes associated with Sure Start the card works quite well. But it is not a journey for the feint hearted. It was a bit of a trial and error finding out which settings were blocking the card installation. As stated, I hope this helps someone else installing the K620.
My Info:
"Currently owning an Elitedesk 600 G3 running smooth as silk with Windows 11. But servicing Desktop and laptops running Windows"
"Currently owning an Elitedesk 600 G3 running smooth as silk with Windows 11. But servicing Desktop and laptops running Windows"
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for?
Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.