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12-18-2022 05:07 PM - edited 12-19-2022 01:49 PM
I have a 2018 HP OMEN desktop that has 8gb of RAM on 82f1 mobo. I purchased 2x8gb of DDR4 2400 ram to upgrade. I cleared the CMOS by removing the battery and inserted the 2 new ram, but only 8gb is recognized. XMM1 shows 8192mb but XMM3 not installed. The BIOS screen won’t let me change the memory settings, only accept the defaults.
What could be the problem? Bad mobo, bad XMM3, update bios, ???
12-21-2022 07:52 AM
You should not have cleared the BIOS from something as straightforward as a memory upgrade.
The desktop BIOS would have performed memory training without that.
Did you purchase an indentical pair of guaranteed compatible memory from a mainstream memory maker?
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