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- 921 front usb not connected

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12-31-2019 09:24 AM
Hi,
I fitted a USB 2.0 Motherboard Header Splitter Cable Hub, and fitted card reader into Tower,
now I get the error massage 921 front usb not connected.
can anyone help with this
Thanks Ian
12-31-2019 03:33 PM - edited 12-31-2019 03:40 PM
Greetings,
Welcome to the forum.
I am not a HP employee.
The main thing I can think of would be not enough power from the USB splitter to more than two external USB devices.
You could have a faulty card reader.
Try the card reader by itself.
I have a USB 2.0 hub in my PC. The hub requires a Molex power connection to power additional USB connections.
You can only run so many USB ports on one MB USB header.
Regards