• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎03-23-2019 10:22 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hi sir in my hp z820 i have this problem ,927-fatel memory error. memory error detected cpu1 dim slot 5 or 6 and the system required rebooting by press F1 button , please can you give me any advice or instructions to solve it, regrades

3 REPLIES 3

‎03-24-2019 03:43 AM

HP Recommended

Hi

https://support.hp.com/us-en/product/hp-z820-workstation/5225041/product-info

Memory
16 DIMM slots, up to 512GB, 8-channel ECC DDR3 1600 MHz, 4 channels per CPU

 

Therefore I would suspect that the RAM in slots 5/6 have failed, or worse the CPU is suspect.

 

If in doubt please ask.

Was this reply helpful? Yes No

‎03-26-2019 04:04 PM

HP Recommended

Thanks dear 

i got the solution ,just by replace the dimm ,and regarding the location of dimm not working , the computer give me notification about  the tow slotes in chanel ,so it is  notifay to tow slotes 6and 5.

regards

Was this reply helpful? Yes No

‎03-27-2019 09:33 AM

HP Recommended

Prego

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.