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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Desktops
- Desktop Hardware and Upgrade Questions
- 928-Fatal PCIe error PCIe error detected Slot 21

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02-22-2025 07:57 AM
Welcome to the HP Support Community! We're stoked to have you on board!
To help us get started on resolving your issue, could you please share your HP unit's serial number or product number with us via private message?
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To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile name.
Meanwhile you can try these:
Check Hardware:
- Turn off the system and unplug it.
- Remove the PCIe card, clean the slot, and plug the card back in.
- Try the card in a different PCIe slot.
Update Drivers:
- Go to Device Manager and check for issues with the PCIe device.
- Update drivers from the device manufacturer’s website.
Check BIOS/UEFI:
- Update BIOS if available.
Check Power and Overload:
- Ensure your power supply has enough wattage for all devices.
- If overclocking, set everything back to default.
Run Diagnostics:
- Use built-in system diagnostic tools to check for hardware issues.
Check System Logs:
- Look at Windows Event Viewer logs for errors related to PCIe.
I hope these steps help resolve the issue
Please feel free to reply here if you have any questions or if you need further clarification on any of the steps.
Take care and have a good day.
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Regards,
Garp_Senchau
I am an HP Employee