• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
AIO 24-e0XX
Microsoft Windows 10 (64-bit)

Hi there

 

Anybody successfully upgraded AIO 24-e0XX (AMD A9-9400, 8GB RAM) to an SSD? I've been trying for months and literally tried everything (including updating BIOS) and can only conclude this HP model is NOT compatible with SSD. Tried to clone the disk (using Mini Tool Partition Wizard and AOMEI Backupper), the boot screen stops on the HP logo and it won't load BIOS. In the end I swapped an SSD for a 2.5' Seagate SSHD and had no problems. The PC is less than 2 years old, so I find it very odd that it might not be compatible with SSD. Any clues much appreciated.

 

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Marios115

 

Welcome to HP support community.

 

There is no option to upgrade the SSD on this model.

Here are the specifications:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

@Marios115

 

Welcome to HP support community.

 

There is no option to upgrade the SSD on this model.

Here are the specifications:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.