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HP Recommended
HP p7-1414 PC Tower
Microsoft Windows 8 (64-bit)

I believe my graphics card is failing.  Color on my monitor today began with dark pink, blue and red tones and has faded to just dark blue tones.  I am almost unable to read text on monitor.  It is not the monitor as it works fine when not connected to PC.  So, where can I purchase an AMD Radeon HD 7560D replacement graphics card or if they are no longer made, what would be the AMD Radeon HD 7560D graphics card equivilent?  Thank you.

1 REPLY 1
HP Recommended

@Gary0919

 

Thank you for joining HP Forums. 

This is a great place to get support, find answers to your technical queries.

 

I understand that you are in need of support, need not worry I'll be glad to assist you.

 

You could purchase the part from HP, use the HP Parts surfer to identify the part: https://hp.care/2AjuDql 

 

And order it via the HP Parts store: https://hp.care/2opJbTq 

 

Or alternatively, I would personally suggest you contact our HP phone support for one on one interaction. 

 

Please use the following link to create yourself a case number, then call and it may help speed up the call process:

 

Step 1. Open link: https://hp.care/2uJxnug

Step 2. Sign in / sign in as a guest

Step 3. Enter the product number or select to auto detect

Step 4. Scroll down to "Still need help? Complete the form to select your contact options"

Step 5. Scroll down and click: HP contact options - click on Get phone number and phone number appear.

 

Keep me posted on further assistance. Hope that helps! 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day ahead!

Cheers:)

Raj1788
I am an HP Employee 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.