• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Locked

‎06-18-2019 06:53 AM

HP Recommended
Product: HP Elite 7000 i5-750
Operating System: Microsoft Windows 7 (64-bit)

Hi!

I wanted to upgrade from my ATI Radeon HD 4650 PCIe x16 (2.0) to AMD Radeon Pro WX 3100 PCIe x16 (3.0) but it does not work. Any ideas? I read that a PCIe x16 3.0 GPU should work just fine on a PCIe x16 2.0 slot, but it doesn't. What could be the issue?

Thanks!

1 REPLY 1

‎06-18-2019 09:45 AM

HP Recommended

Greetings,

Welcome to the forum.

I am not a HP employee.

 

The most likely problem is a compatibility issue.

 

The AMD graphics card may require a UEFI BIOS on the motherboard.

 

Your PC's motherboard has a Legacy BIOS.

 

Regards

 

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.