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HP Recommended
HP Pavilion Desktop PC TP01-2000a (2Z6C9AV)
Microsoft Windows 11

Hi, I have an HP Pavilion desktop TP01-2000a PC Product 20W70AA, with a Erica6 motherboard. HP indicates that an AMD Ryzen 7 5700G (Cezanne) 3.8 GHz clock, up to 4.6 GHz max boost clock, 16 MB L3 cache, 8 cores 65 W, will work for an upgrade on this motherboard.

I ordered one from Amazon. The Processor fit fine, but installing the AMD Wraith Stealth Cooler did not fit. The old AMD Colling Fan has mounting screws that are 3” on center thus so is the motherboard. The new AMD Wraith Stealth Cooler, is approximately 4 ½ x 2 1/8 screws on center. My question is there a mounting bracket available to make this transition possible?

 

1 REPLY 1
HP Recommended

Hi @BrandyPup,

 

Welcome to the HP Support Community

 

I understand you are facing an issue with your HP Pavilion desktop TP01-2000a AMD Wraith Stealth Cooler installation. Not to worry I will help you to get a resolution to resolve the issue.

 

This needs one-on-one interaction hence I'm sending a private message to assist you with the next action. 

 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


A_Gayathri
HP Support Community Administrator.
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