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- Ability to undervolt or bios update that fixes issue

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02-02-2025 06:05 AM - edited 02-02-2025 06:09 AM
The PC is running the i7-12700 cpu. It is running very hot and throttling. Running a single Cinebench R23 pass, the CPU is reaching 100 degrees and throttling is occurring on 4 of the 8 P-Cores.
I have a personally built PC running an i5-13600k and I have undervolted the CPU and seen a massive improvement in temperatures due to undervolting.
I find these temperatures worrying, and so attempted to see if I could undervolt the CPU to help reduce the temps.
It appears the 600 G9 BIOS is locked so none of these features are accessible. I attempted to use Throttlestop to try to undervolt but these features are Locked out. I attempted to unlock these features by a detailed process that should allow me to make these features available by adjusting the UEFI settings, but these attributes were also not visible.
So, I understand that this is a mass market PC and why HP would lock it down.. but I do have a question or request.
HP, is it possible that any of the following could occur:
- Is it possible to open this one voltage setting so that within a pre-defined acceptable range you could allow minor adjustment of voltage to help reduce temps.
- If not, could the reason that something like ThrottleStop will not work, be cleared so that customers like myself could attempt to tweak this ourselves using programs like ThrottleStop or Intel Extreme Tuning Utility.
- If not, is it possible you could release a BIOS update where there is a profile or profiles where the voltages could be factory adjusted to preset levels to tame these excessive temperatures?
Note: I plan to use this PC for Software development (upgraded with 64Gb memory and 2TB SSD), and will be pushing it with software compiles, running databases and all that goes along with building software and I am concerned that this is going to overheat constantly.
I don't want to have to go spend another $50 to $100 to put a larger SFF cooler on the board to try and control the temperatures, and I shouldn't have too, if the PC was built fit for purpose.
Any feedback from HP on any possible way I can adjust settings to help reduce these temps, without having to buy a new cooler, would be appreciated 🙂
Here is a screen grab of the CPU throttling during the Cinebench R23 run