cancel
Showing results for 
Search instead for 
Did you mean: 
lvilla
Level 1
9 4 0 0
Message 1 of 5
404
Flag Post

Solved!

Actual picture, rear, top, front...

HP Recommended
HP ENVY 750qe Desktop PC
Microsoft Windows 10 (64-bit)

This computer is currently being built so i don't have any way to know where the ports are located a picture indeed is worth one thousand words!!  

 

Have not been able to find a picture or drawing of both the interior and exterior to show the physical location of USB ports and any empty slots… and also as to where a second hard drive can be installed… What are the specs that the new hard drive has to have? Any specific brand that HP uses? Actual pictures are preferred.

1 ACCEPTED SOLUTION

Accepted Solutions
Riddle_Decipher
HP Support Agent
HP Support Agent
31,166 31,111 2,619 4,013
Message 2 of 5
Flag Post
HP Recommended

 

@lvilla

Thank you for joining HP Forums. 

I'll be glad to help you 🙂 

 

As I understand you need pictures of the rear, top, front, etc...along with information on Hard drive slots,

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details: 

What is the product number of your product? Use this link to find it: http://support.hp.com/us-en/document/c03754824 (Since there are multiple models, you'll need to be more specific for accurate support)

Did you check the user guide or service manual guide for details on the HP website?

 

While you respond to that, here's what I have found for you:

 

Here is the generic port information of Model#HP ENVY 750-000nd Desktop PC: Click here and select I/o ports for information.

 

For more information on hard drive slots and the interiors: Click here to access the service manual guide.

 

Keep me posted for further assistance 😉

Riddle_Decipher
I am an HP Employee

View solution in original post

4 REPLIES 4
Riddle_Decipher
HP Support Agent
HP Support Agent
31,166 31,111 2,619 4,013
Message 2 of 5
Flag Post
HP Recommended

 

@lvilla

Thank you for joining HP Forums. 

I'll be glad to help you 🙂 

 

As I understand you need pictures of the rear, top, front, etc...along with information on Hard drive slots,

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details: 

What is the product number of your product? Use this link to find it: http://support.hp.com/us-en/document/c03754824 (Since there are multiple models, you'll need to be more specific for accurate support)

Did you check the user guide or service manual guide for details on the HP website?

 

While you respond to that, here's what I have found for you:

 

Here is the generic port information of Model#HP ENVY 750-000nd Desktop PC: Click here and select I/o ports for information.

 

For more information on hard drive slots and the interiors: Click here to access the service manual guide.

 

Keep me posted for further assistance 😉

Riddle_Decipher
I am an HP Employee

View solution in original post

lvilla
Author
Level 1
9 4 0 0
Message 3 of 5
Flag Post
HP Recommended

Y4B82AV

0 Kudos
Tags (1)
lvilla
Author
Level 1
9 4 0 0
Message 4 of 5
Flag Post
HP Recommended

Thanks for the help!!  HP cancelled this order ONE week AFTER i had placed it, due to lack of inventory of graphics card!  So i ended up buying a different one!  

0 Kudos
Riddle_Decipher
HP Support Agent
HP Support Agent
31,166 31,111 2,619 4,013
Message 5 of 5
Flag Post
HP Recommended

 

@lvilla

Thank you for the update,

I appreciate your time and efforts, 

 

I'm glad I could be of assistance, 

Thanks for taking the time to let the community know about the same, And I hope your new HP product works great and remain healthy for a long time 😉 

 

Take care now and do have a fabulous week ahead. 🙂

Riddle_Decipher
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation