-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Desktops
- Desktop Hardware and Upgrade Questions
- Added new ram and getting error beeps
Create an account on the HP Community to personalize your profile and ask a question
03-01-2021 01:58 PM
I added two 16 gb cards and got beep codes, 3 long and 2 short. Replaced old 8 gb memory cards with the same results. Could not get the computer to boot.
Solved! Go to Solution.
Accepted Solutions
03-01-2021 07:32 PM - edited 03-01-2021 07:35 PM
@OLDOZ , welcome to the Community.
Here is the Product Specifications page: https://support.hp.com/us-en/product/hp-envy-750-600-desktop-pc-series/17142191/model/17959579/docum...
If you look at the section titled "Memory/Memory upgrade information" you will see that the maximum memory is 16 GB. Therefore, the 2x16 GB will not work. I suggest that you remove the new memory and replace the current memory. Then, you should clear the CMOS. I believe this may be what is causing your computer not to boot with the current memory reinstalled.
There are instructions for clearing the CMOS at the bottom of the Motherboard Specifications page: https://support.hp.com/us-en/product/hp-envy-750-600-desktop-pc-series/17142191/document/c05792694
Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
03-01-2021 07:32 PM - edited 03-01-2021 07:35 PM
@OLDOZ , welcome to the Community.
Here is the Product Specifications page: https://support.hp.com/us-en/product/hp-envy-750-600-desktop-pc-series/17142191/model/17959579/docum...
If you look at the section titled "Memory/Memory upgrade information" you will see that the maximum memory is 16 GB. Therefore, the 2x16 GB will not work. I suggest that you remove the new memory and replace the current memory. Then, you should clear the CMOS. I believe this may be what is causing your computer not to boot with the current memory reinstalled.
There are instructions for clearing the CMOS at the bottom of the Motherboard Specifications page: https://support.hp.com/us-en/product/hp-envy-750-600-desktop-pc-series/17142191/document/c05792694
Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
03-03-2021 11:26 AM
I reset the Ram and moved the CMOS jumper from default to clear , turned on computer for five minutes. Moved the jumper back to default and turned computer on but still does not boot. I tried using FN keys F8 , F10, F12 without any success,
Didn't find what you were looking for? Ask the community