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05-16-2020 04:46 PM - edited 05-21-2020 06:50 PM
I have a similar issue as Zephyrah. I am attempting to add 4GB RAM to my HP Omni All in One 120-1134. I purchased HP 691740-001 4GB, 1600 MHz, PC3L-12800 DDR3L DIMM memory module. After I installed it into the available slot and powered back up, the screen remained black and I could do nothing. I had to remove it to get back to normal operations. Incompatible RAM? [Disregard, I have now seen other answers that referenced a poor handbook entry calling for 200-pin vs. 204 pin. I also believe I must be compatible with 800Mhz RAM rather than 1600Mhz.]
05-26-2020 04:32 PM
@JWT57
Thank you for posting on the HP Support Community.
After reading your post, I did go through the Product specifications of your product and found that you have 4 GB DDR3-1333 installed on the PC.
See the below configuration:
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee