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‎12-04-2019 02:18 PM - last edited on ‎12-04-2019 02:32 PM by Retired

HP Recommended
Product: p6710f
Operating System: Microsoft Windows 10 (32-bit)

Model p6710f older desktop   

has 4 GB RAM and I would like to go to 16 GB     

not sure if 32 bit or 64 

running Windows 10

Can I upgrade to 16 GB RAM

Do I account for the 4 already installed or do I remove it

I bought this new and it still works fine but startup is agonizingly slow.

 

Thanks

[Personal Information Removed]

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-04-2019 02:32 PM - edited ‎12-04-2019 02:32 PM

HP Recommended

@cliffkar,

Here are the specs.

According to the specs, it came as WIN 7 64bit, so you likely upgraded to Win 10 64 bit.

The four RAM slots can only accept a max of a 4GB module.  4x4 = 16 GB max configuration.

The fastest RAM (2 sets) 4 pieces    $33.50 x 2

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.

View solution in original post

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‎12-04-2019 02:32 PM - edited ‎12-04-2019 02:32 PM

HP Recommended

@cliffkar,

Here are the specs.

According to the specs, it came as WIN 7 64bit, so you likely upgraded to Win 10 64 bit.

The four RAM slots can only accept a max of a 4GB module.  4x4 = 16 GB max configuration.

The fastest RAM (2 sets) 4 pieces    $33.50 x 2

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
Was this reply helpful? Yes No
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