• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎11-29-2020 04:18 PM

HP Recommended
Product: Elitedesk 800 G1
Operating System: Microsoft Windows 10 (64-bit)

I added an SSD to the system. My plan is to clone the system partition from the hard drive and move it to the SSD. I am having problems with Windows and the BIOS recognizing the SSD. Upon first boot, the SSD was not recognized by the BIOS. I changed the SATA connections and rebooted. This time the SSD was recognized and I let it load Windows. When I checked the drives in Windows Explorer, the SSD did not show up, but the other drives did. I have a spare HD data drive also.  I rebooted and the SSD was no longer showing up in the BIOS. I went through this procedure a few times with the same results. Is there something else that I can try?

The BIOS Version is: HP L01 v2.53, 10/20/2014

SMBIOS Version: 2.7

BIOS Mode: Legacy

 

Thanks for any help.

2 REPLIES 2

‎11-29-2020 08:52 PM

HP Recommended

If the drive is recognized in bios then once windows boots you will need to go to control panel>administrative tools> system management>disk management and create a partition and format the drive.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



Was this reply helpful? Yes No

‎11-30-2020 04:44 AM

HP Recommended

Thanks for your reply. I forgot to mention in my post that I also checked Disk Management and the SSD did not show up there either.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.