• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎12-11-2023 05:57 PM - edited ‎12-11-2023 05:57 PM

HP Recommended
Product: HP Envy

I have an HP Envy TE01-1022 and I am trying to install an Nvidia GeForce 3060 graphics card. I was able to insert it into the graphics card slot and it's secure. However, there isn't any way to connect a power supply to this graphics card. What am I missing?

Tags (1)
1 REPLY 1

‎12-11-2023 08:28 PM

HP Recommended

@akunk33 , welcome to the Community.

 

The motherboard in your computer is HP proprietary. It has a 4-pin power connector instead of a standard 24-pin ATX power connector. You will have to buy any PSU upgrade from HP.  The most powerful PSU that HP sells that is compatible with your motherboard is 500W.

 

The one that came with the computer is only 180W.  This is not nearly enough power to run a 3060 properly.  According to nVidia's specifications the 3060 requires a PSU with a minimum of 600W with the following supplementary power connector.

Supplementary Power Connectors1x PCIe 8-pin
(adapter to 1x 12-pin included)

 

Please click the "Yes" button if my reply was helpful and "Accept as Solution" if your problem is Solved!!



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.