Advanced Vector Extensions 2 (AVX2)

[Bill_Jee]

I have a p6203w with Windows 10.  When I activate Skype Video, the Background Options do not populate for me.  Microsoft says I must have Advanced Vector Extensions 2 (AVX2).  Does my CPU support this?  What must I do?

[KrazyToad · Accepted solution]

@Bill_Jee

Welcome to HP Community

I have gone through your Post and would like to help

As per this 3rd party site: https://technical.city/en/cpu/Athlon-II-X2-215-vs-Core-i3-7007U which compares Processors, the AMD Athlon II X2 215 does not support Advanced Vector Extensions 2 (AVX2).

Thank you

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[Bill_Jee]

Thank you, Krazy Toad; I'm happy to get a response.  Do I have any options?  Is there a way to upgrade or a work around or do I just have to accept no background options with this computer?  Again, I'm grateful for your assistance.

[KrazyToad]

Unfortunately this is related to the Processor. So nothing much can be done unless you change the Processor which again is not worth it due to the cost factor and moreover the processor is not a customer replaceable part 😊