After putting in graphic card it won’t turn on

[Wizz2]

After putting in my 1030 GeForce MSI graphic card in my pc when I shut it off It won’t turn back on the only way it will turn on if I take out the graphic card  but I disable my intel graphic after that it still doesn’t turn on  I really don’t what to do people tell me to go on my bios to fix it but my bios is old and integrated graphic card is not a option I don’t know where to go in it to disable it but my motherboard is 657239-001 and my bios version is the hewlett-packers ko1 v02.05, 5/7/2012

[Grzwacz · Accepted solution]

Greetings,

Welcome to the forum.

I am not a HP employee.

The 1030 requires a UEFI BIOS. A early 2012 BIOS, now installed on your system board, would not support the UEFI.

It is unclear from HP's description of the following BIOS update (Link), dated April, 2019, if this update provides UEFI BIOS support.The BIOS ROM chip on ths mainboard may not support the newer BIOS UEFI because of the manufacturing date.

Try the BIOS update. Then check to see if you can disable Secure boot and enable Legacy support by using instructions at this (Link).

[Wizz2]

I feel like this can work but do I need a usb thumb drive in order to download it because what I just did is download by its self and did not downloaded  please tell me how to download it 

[Grzwacz]

Hi Wizz2,

The BIOS update at the first link can be run on Windows 8.x. This usually means the BIOS update will install when running Windows 10.

Are you saying you can't download or you can't install this BIOS Update?

Try clicking on this (Link) to download sp.95971.exe.

Regards

[Wizz2]

Hi 

what i’m saying is that I can download the sp95971 but it won’t install or won’t update it but it restarts the computer but when its done restarting  still has the same old bios version what I’m using to try and update it is the hpq flash on the bios flash update website but It won’t work i don’t know what I need in order to install it

[Grzwacz]

Hi Wizz2,

Remove the solution if you cannot use the new graphics card.

Is the 1030 working now?

I don't know what is going on here. The BIOS update for your PC referenced above should install.

I can't say this BIOS update will allow using a graphics card that requires a UEFI BIOS.

HP does not provide a lot of information in this situation.

Regards

[Wizz2]

Spoiler

1030 works fine but when I turn it off it won’t turn on and I tried Installing the new bios but It won’t work i will probably find a another way to install it or return back to the store

Anyways thanks for at least trying to help me I really appreciate it my apologies if I stressed you out have a good night or a good afternoon if you have another way to install it feel free to tell me.

goodbye 

[Grzwacz]

HI Wizz2,

I am not stressed out. Just having a problem understanding what is going on.

How are you using the 1030 in this PC if you can't start the PC when the 1030 is installed in the motherboard?

Use this PC's Intel on board graphics, try to install the BIOS update. Check the BIOS version and look for Secure/Legacy settings in the BIOS Security menu.

Then reinstall the 1030 if the new BIOS version shows UEFI status and you can change Secure/Legacy boot settings.

The BIOS should auto disable on board graphics when you reinstall the 1030.

Regards

[Wizz2]

This did not work unfortunately. I don’t know why the new BIOS won’t install in my computer and It doesn’t let me install the graphic it says can not continue because of the version windows I’m very confused.