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11-15-2022 11:52 AM - edited 12-22-2022 04:46 PM
I am working on an older "all-in-one" that is missing the physical power button, NOT THE POWER BUTTON BOARD. As best I can tell this piece sits in the case and has a long prong that extends down to the power button board. The piece is semi-transparent so the user can see the LED light from the board.
I have looked everywhere but I cannot find anything on this physical button. Everything I've seen is about the button board. Does anyone know if there is a part number for this physical button and NOT THE POWER BUTTON BOARD? Alternatively does the board usually include the physical button? It doesn't appear to.
Finally no offense intended but please don't spam my question with long, canned follow-up questions about my model number, OS, modifications, my mother's maiden name, etc.
Thanks!
06-11-2025 11:42 AM
Hi @cptdial,
Welcome to HP Support Community!
We noticed that this thread hasn't had any updates in a while since your original post; while this is rare, we didn't want this post to remain unanswered, so, here's the solution to your query. We hope it helps you and everyone viewing this post 😊
After looking through the available replacement parts that can be shipped, I discovered that the actual power button is not one of them.
Reference: HP PartSurfer
Thus, i suggest you reach out to the nearest HP Authorised service center for personalized assistance. They can provide one-on-one help to fix the problem.
Note: There might be a nominal charge for the service they provide.
HP® Service Center Locator - United States | HP® Support
Please mark this post as “Accepted Solution” if the issue is resolved, and if you feel this reply was helpful, click “Yes”.
Thanks for being part of the HP Community!
Regards,
Garp_Senchau
I am an HP Employee