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Noodles6811
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Message 1 of 2
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All-In-One Touchscreen not working

HP Recommended
HP All-in-One - 24-g020 (Touch) (ENERGY STAR)
Microsoft Windows 10 (64-bit)

The Windows 10 update stopped the touchscreen from working. Updating drivers and BiOs did not help.

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old_geekster
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Message 2 of 2
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@Noodles6811 , welcome to the forum.

 


@Noodles6811 wrote:

The Windows 10 update stopped the touchscreen from working. Updating drivers and BiOs did not help.


When you say Windows 10 update, was this an update to a later version, 2004 or 20H1/2, or just a minor update?  I am using Win 10, 1909, because I had problems with 2004 and 20H1/2.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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