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HP Recommended
pavillion 400-224
Microsoft Windows 8 (64-bit)

Hi. The lights above my ethernet cable are amber. One blinks and one is solid. I thought the lights were supposed to be green when working correctly. Is there a problem or are amber lights ok?

1 REPLY 1
HP Recommended

@TammiR
Thank you for posting on the HP Support Community.

 

If the cable light is blinking orange, your modem is connecting to the network. If the cable light is solid orange, your modem has found a connection and is securing it. ... If it continues to remain blinking or solid orange, the modem cannot establish a connection to the internet.

 

Let's Perform Windows Update and HP Support Assistant to ensure computer software is up to date:

To check for updates now, select the Start button, and then go to Settings  > Update & security  > Windows Update, and select Check for updates.

Install updates from HP Support Assistant: Go to Download HP Support Assistant to install the tool.

  1. To open HP Support Assistant, double-click the HP Support Assistant icon https://support.hp.com/doc-images/932/c05040382.jpg.
  2. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
  3. Click Check for updates and messages to scan for new updates.
  4. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
  5. Click the update name for a description, version number, and file size.
  6. Select the box next to any updates you want to install, and then click Download and install.

Hope this helps! Keep me posted for further assistance.
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