• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
HP Recommended

As I lost myouse and reciever of HP ... Now I don't hv reciever to use my keyboard can u please help to solve this problem and issue receiver of SD -2060

1 REPLY 1
HP Recommended

Hi @Gowda_123 

 

Welcome to the HP Support Community! We're here to help you get back up and running.

 

I understand how inconvenient it must feel to lose the receiver for your HP SD‑2060 keyboard and mouse set. Without the receiver, the keyboard and mouse cannot communicate with the computer. The way forward is to obtain the correct replacement receiver that matches your SD‑2060 set.

Steps to Resolve

  1. Go to the official HP driver and accessories page: HP Parts Store.
  2. Enter SD‑2060 in the search field.
  3. Locate the USB wireless receiver/dongle listed for your keyboard and mouse set.
  4. Order the replacement receiver directly from the HP Parts Store.
  5. Once received, plug the receiver into a USB port on your computer.
  6. Switch on the keyboard and mouse, and they should automatically pair with the new receiver.

By following these steps, you’ll be able to restore functionality to your keyboard and mouse set. Would you like me to guide you through searching the HP Parts Store with your product number so you can directly reach the correct receiver listing?

 

If my response helped, please mark it as an Accepted Solution It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

I am an HP Employee.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.