• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having hardware issues? Click here for tips and tricks.
Locked

‎02-16-2023 04:13 PM

HP Recommended
Product: AIO 18-5010
Operating System: Microsoft Windows 8.1 (64-bit)

Title says it all

Category:
1 REPLY 1

‎02-17-2023 05:06 AM - edited ‎02-17-2023 05:07 AM

HP Recommended

If you are still running Windows 8.1, then the BIOS files are fairly old - 2017 or 2018 depending on the ROM family

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-18-5000-all-in-one-desktop-pc-series/6...

OR

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-18-5000-all-in-one-desktop-pc-series/6...

 

FYI: no newer ones listed under Windows 10


I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the "Was this reply helpful" Yes button.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.