cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
EDDIE55
New member
1 0 0 0
Message 1 of 2
459
Flag Post

BACKLIGHT CABLE

HP Recommended
HP PAVILION 27-A010
Microsoft Windows 10 (64-bit)

IM LOOKING FOR A

(DD0N87TH101 N87 BACKLIGHT CABLE FHD SDC). PART NUMBER 863849-002. HP PAVILION 27-A010 ALL IN ONE TOUCH

I CANT FIND ONE ANYWHERE, I WAS HOPING SOME ONE CAN LEAD ME IN THE RIGHT DIRECTIONS.  I HAVE HAD PROBLEMS OUT OF THIS COMPUTER FROM THE BEGINNING. THE TOUCH SCREEN STOPPED WORKING AND THE CD ROM AND BLUETOOTH STOPPED. I REPLACED THOSE PARTS AND IN THE PROCESS I BROKE THE CABLE. ANY HELP IS MUCH APPRECIATED. HP SAYS THEY DON'T CARRY THIS CABLE AND NOT ANY OF THE LINKS THEY SUGGEST DOES NOT HAVE IT, EVEN EBAY. THANK YOU EDDIE CONNER

1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
29,155 21,003 1,966 2,659
Message 2 of 2
Flag Post
HP Recommended

@EDDIE55,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that you are looking for the backlight cable for your computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

You can purchase all the replacement parts available for your computer from the HP part surfer.

 

Follow the steps in the below article for detailed instructions.

 

https://support.hp.com/us-en/document/c00372736

 

Or else you can contact support and they will assist you in this regard.

 

Here is how you can get in touch with support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation