BIOS Administrator Password Reset or BIOS Reflash.

[Smeden]

I bought 2 HP Elitedesk G5 Desktop Mini from a liquidator.

The units are from February 2020 and have a warranty until 2023.

Unfortunately, the device BIOS is locked with an unknown "Administrator Password".

( The previous owner is not willing to help with this. )

Found out that a similar question was raised earlier, but unfortunately I could not add my questions to thread. 😶
( https://h30434.www3.hp.com/t5/Desktop-Operating-Systems-and-Recovery/Bios-rest-elitedesk-800-G5/m-p/... )

However, I was thinking:

Maybe there's a JTAG connector making it possible to upload new BIOS / Firmware directly? 🤔

(I also have the technical skills to replace the E2 chip if a replacement or the correct data is available, but I know that "HP Secure Boot" probably makes this task impossible. ) 🙄

Maybe HP offers some kind of hands-on support to provide a BIOS -reset? ( I'm willing to pay for this. ) 😉

Product page: https://support.hp.com/us-en/product/hp-elitedesk-800-g5-desktop-mini-pc/27066639/model/27066535

[MayS]

Thank you for visiting the HP Support Community.

According to the Community's Rules of Participation:

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

Regards,
MayS.