-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Hardware and Upgrade Questions
- BIOS Update - HP Support Assistant differs from Device Websi...

Create an account on the HP Community to personalize your profile and ask a question
02-25-2024 04:43 PM
HP Support Assistant has for a long time recommended a BIOS update to my Envy AIO 27-b1xx PC, namely SP135609 ROM Family SSID 82FD, Version F.93. However, the support website shows the latest BIOS for this machine is what is currently installed - F.36. The issue is that my system shows ROM Family SSID 82F3 - not 82FD. As a result of that difference, I have chosen not to install the F.93. Should I proceed, or leave well enough alone?
Solved! Go to Solution.
Accepted Solutions
02-25-2024 05:02 PM
Definitely leave well enough alone, and do not try and run that BIOS update on your PC.
As you indicated the BIOS update was written for a different motherboard SSID.
82F3 is your PC motherboard BIOS' SSID:
HP Desktop PCs - Motherboard Specifications, Monza-U (Kabylake) | HP® Support
F.36 is currently the latest BIOS update HP has for your PC.
I believe there is a way for you to delete or ignore that BIOS update being offered by the HPSA settings, and I recommend that you do that so it doesn't show up again.
Normally if you were to try and run that BIOS update, you would get a message that it is not supported but why take chances?
02-25-2024 05:02 PM
Definitely leave well enough alone, and do not try and run that BIOS update on your PC.
As you indicated the BIOS update was written for a different motherboard SSID.
82F3 is your PC motherboard BIOS' SSID:
HP Desktop PCs - Motherboard Specifications, Monza-U (Kabylake) | HP® Support
F.36 is currently the latest BIOS update HP has for your PC.
I believe there is a way for you to delete or ignore that BIOS update being offered by the HPSA settings, and I recommend that you do that so it doesn't show up again.
Normally if you were to try and run that BIOS update, you would get a message that it is not supported but why take chances?
02-25-2024 07:25 PM
Thanks, Paul. As I expected.
I had searched the HP site for that softpaq # and both of the SSIDs but couldn't find anything. So, thanks much for that link to the MB spec. It also didn't seem like the BIOS version level would jump from F.36 to F.93.
Marty
02-26-2024 01:23 AM
I had searched the HP site for that softpaq # and both of the SSIDs but couldn't find anything. So, thanks much for that link to the MB spec. It also didn't seem like the BIOS version level would jump from F.36 to F.93.
Marty