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‎02-25-2019 10:01 AM

HP Recommended
Product: Envy 700-230qe
Operating System: Microsoft Windows 10 (64-bit)

Am I correct that HP will not provide a BIOS update for the HP Envy 700-230qe for the Spectre bug?

1 person had the same question
4 REPLIES 4

‎02-27-2019 03:43 PM

HP Recommended

@A123H18,

 

Welcome to the HP Support Community!

 

How did you know that your PC is affected by this issue?

Have you gone through any HP Article? If so, could you please share the screenshot of the issue.

 

With the discovery of the CPU design flaw that makes possible speculative execution based exploits (referred to as side channel analysis or speculative execution and nicknamed "Spectre" and "Meltdown"), OS vendors have been pushing out software patches that protect against these exploits. 

 

To verify or confirm the same on your own please refer to the below article.

 

https://support.hp.com/us-en/document/c05869091

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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‎02-27-2019 05:29 PM

HP Recommended

The article is the reason why I am asking.  "HP ENVY 700-xxx (ROM Family SSID 2AFE) Not Available"

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‎03-02-2019 04:31 PM

HP Recommended

@A123H18,

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

The_Fossette
I am an HP Employee

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‎03-02-2019 06:01 PM

HP Recommended

@A123H18,

Simple answer.  The original WIN 8.1 OS is tied to the BIOS version.  You installed WIN 10.

That means you can not attempt to install another BIOS. 

If it to start updating it might DESTROY the existing BIOS.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
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