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Nam3less
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BIOS update problem

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2WD35EA#ABZ
Microsoft Windows 10 (64-bit)

Messaggio aggiornamento bios.jpeg Hi guys, recently I decided to update the bios of my motherboard because I realized that the ones I installed are now very old. The problem lies in the fact that when I send to update them, a screen appears (I put the photo below) with a message that I did not understand correctly. I therefore ask you experts hoping that you will be able to help me. If it could help you I tell you that my pc is a omen model 880-019nl with higos motherboard and with version of the bios F10. Thank you and have good day

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Echo_Lake
HP Support Agent
HP Support Agent
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Message 2 of 2
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@Nam3less

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

To get the answer to this question, as per the image your computer is trying to update the latest version: F.24 Rev.A.

Firstly, perform Windows Update and HP Support Assistant: (do not skip any troubleshooting steps if you feel steps are repeating) 

To check for updates now, select the Start button, and then go to Settings  > Update & security  > Windows Update, and select Check for updates.

Install updates from HP Support Assistant: Go to Download HP Support Assistant to install the tool.

  1. To open HP Support Assistant, double-click the HP Support Assistant icon https://support.hp.com/doc-images/932/c05040382.jpg.
  2. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
  3. Click Check for updates and messages to scan for new updates.
  4. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
  5. Click the update name for a description, version number, and file size.
  6. Select the box next to any updates you want to install, and then click Download and install.

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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