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HP Recommended
HP ProBook 450 G4
Microsoft Windows 10 (64-bit)

I got BIOS update in HP Support Assistant and trying to update from there, I got the following:

 

Capture.PNG 

 

When I checked in command line, I got this:

 

cap1.PNG 

 

How do I proceed???

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@sup91

 

The HPSA is trying to install the P91 BIOS, which as you know, is incorrect.

 

Do not use the HP Support Assistant to install the BIOS.

 

Install the correct BIOS manually from your computer's Software and Driver Support website.

 

 

 

BIOS Update information for your computer, including download file, instructions, revision history, list of fixes:  HP Notebook System BIOS Update (P85)

 

 

According to the documentation, the 01.06 Rev A Bios is over a year out of date.

 

At this writing, the latest BIOS version:

01.23 Rev.A

 

 

 

In general, the latest BIOS provides current and all previous fixes.

 

Assuming you can indeed skip the previous revisions since your last BIOS update:

Download (save) the BIOS installation file to your computer, stop other processes (email, jobs, browsers, etc), double-click on the BIOS installation file to start the installation.

 

 

Be very sure the computer is connected to AC power and remains connected to the power source during the entire update process.

 

 

Sidebar

 

 

Driver Management for Business class computers (SDM)

 

Business Systems - Client Management Solutions (software management)

 

 

Softpaq Download Manager - HP Software installations / updates / management

 

Business class computers support a robust, comprehensive software tool for updating and managing HP Software and Drivers:  Softpaq Download Manager (SDM)

 

 HP SoftPaq Download Manager (SDM)

 

4.4.0

sp87158

04/20/2018

Windows (Vista, 7, 8, 8.1, 10)

sp87158.exe

sp87158.html

4.3.23.0

sp85504

02/26/2018

Windows (Vista, 7, 8, 8.1, 10)

sp85504.exe

sp85504.html

 

How-to and Instructions:

HP Notebook PCs - Using HP SoftPaq Download Manager

 

 

 

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

 

 

Dragon-Fur

View solution in original post

1 REPLY 1
HP Recommended

@sup91

 

The HPSA is trying to install the P91 BIOS, which as you know, is incorrect.

 

Do not use the HP Support Assistant to install the BIOS.

 

Install the correct BIOS manually from your computer's Software and Driver Support website.

 

 

 

BIOS Update information for your computer, including download file, instructions, revision history, list of fixes:  HP Notebook System BIOS Update (P85)

 

 

According to the documentation, the 01.06 Rev A Bios is over a year out of date.

 

At this writing, the latest BIOS version:

01.23 Rev.A

 

 

 

In general, the latest BIOS provides current and all previous fixes.

 

Assuming you can indeed skip the previous revisions since your last BIOS update:

Download (save) the BIOS installation file to your computer, stop other processes (email, jobs, browsers, etc), double-click on the BIOS installation file to start the installation.

 

 

Be very sure the computer is connected to AC power and remains connected to the power source during the entire update process.

 

 

Sidebar

 

 

Driver Management for Business class computers (SDM)

 

Business Systems - Client Management Solutions (software management)

 

 

Softpaq Download Manager - HP Software installations / updates / management

 

Business class computers support a robust, comprehensive software tool for updating and managing HP Software and Drivers:  Softpaq Download Manager (SDM)

 

 HP SoftPaq Download Manager (SDM)

 

4.4.0

sp87158

04/20/2018

Windows (Vista, 7, 8, 8.1, 10)

sp87158.exe

sp87158.html

4.3.23.0

sp85504

02/26/2018

Windows (Vista, 7, 8, 8.1, 10)

sp85504.exe

sp85504.html

 

How-to and Instructions:

HP Notebook PCs - Using HP SoftPaq Download Manager

 

 

 

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

 

 

Dragon-Fur

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