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‎01-13-2020 09:34 PM

HP Recommended
Product: Pavilion All-in-One - 24-r114
Operating System: Microsoft Windows 10 (64-bit)

Hello, I was wondering if it is possible to get replacement parts directly from HP for the Pavilion All-in-One - 24-r11?

I have one that I am pretty sure has a bad motherboard but it is about 4 months out of warranty. It was refusing to boot but had the power supply LED on in the back and right when you plugged the power supply in the LED at the power button would blink on once. Pressing the power button wouldn't do anything and I even tested with a different power supply.

 

Any help would be greatly appreciated, whether it was troubleshooting assistance or help on obtaining the part!

 

 

2 people had the same question
1 REPLY 1

‎01-16-2020 03:33 PM

HP Recommended

@BakaWolf

Thank you for posting on the HP Support Community.

 

This sounds like multiple hardware related issues with the HP computer.
Hence, I would request you to contact our Support and our Support Engineers should be able to sort this out.
HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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