-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Hardware and Upgrade Questions
- Bios and new CPU

Create an account on the HP Community to personalize your profile and ask a question
01-31-2021 05:56 AM
Hello I saw an couple months old post so I thought maybe I can find some solution or help here.
Today I changed from i3-2100 to i5-3470 and it does not post it beeps 5times and I know for a fact my RAM is working great, do i need bios update to support the new processor? (Both have the same socket) If so where do I get the Bios couldn't find them anywhere do I need to change to windows 7 for them? Could you please get me link to the bios as I found some for win7 64bit but I'm not installing them until I know for sure they are the right ones.
Also I've read HP has stopped support for 10year old computers but please don't tell me I've wasted my money on the CPU.
Solved! Go to Solution.
Accepted Solutions
01-31-2021 07:03 AM
Hi:
Your PC's motherboard cannot support the Intel 3rd gen core processors.
See this note from Intel...
Upgrading Desktop Boards to 3rd Generation Intel® Core™ Processors
Note | For desktop boards based on the Intel® Q67 Express Chipset, Intel® Q65 Express Chipset, or Intel® B65 Express Chipset, upgrading from a 2nd Generation to a 3rd Generation Intel® Core™ Processor isn't possible. |
The best processor you can install in your PC is the i7-2600.
01-31-2021 07:03 AM
Hi:
Your PC's motherboard cannot support the Intel 3rd gen core processors.
See this note from Intel...
Upgrading Desktop Boards to 3rd Generation Intel® Core™ Processors
Note | For desktop boards based on the Intel® Q67 Express Chipset, Intel® Q65 Express Chipset, or Intel® B65 Express Chipset, upgrading from a 2nd Generation to a 3rd Generation Intel® Core™ Processor isn't possible. |
The best processor you can install in your PC is the i7-2600.
02-02-2021 05:48 AM - edited 02-02-2021 05:52 AM
As expected whelp it is what it is should of upgraded from this a long time ago i guess.
Only question is the new CPU Dead? as I did put in.
Thanks for your help didn't even consider that its possible not to be supported.
Question | Author | Posted | |
---|---|---|---|
11-25-2023 07:02 AM | |||
03-31-2024 04:38 AM | |||
05-10-2024 03:53 AM | |||
06-03-2024 02:29 AM | |||
07-28-2018 06:03 PM | |||