cancel
Showing results for 
Search instead for 
Did you mean: 
hoangsts
New member
2 1 0 0
Message 1 of 4
1,212
Flag Post

Blue screen hard disk error

HP Recommended
HP Pavillion 570
Microsoft Windows 10 (64-bit)

Hello, 

I really need help badly.

 

ON power up or restart, my desktop keep giving me the blue screen hard disk error and asked for f12 to diagnose test. I did extensive tests on my Hard drive so many times and each time it said passed without any error.  

 

Please help. Thanks

3 REPLIES 3
wb2001
Level 15
Level 15
12,842 12,635 1,773 5,013
Message 2 of 4
Flag Post
HP Recommended

@hoangsts,

No computer model, no picture of the blue screen.  Got any hard drives?

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
0 Kudos
hoangsts
Author
New member
2 1 0 0
Message 3 of 4
Flag Post
HP Recommended

 

Hello, maybe these pictures can help.  I really need to know whether i have to replace the ssd drive or buy a new computer instead? iam getting very frustrated .   Thank you

 

5.jpg

0 Kudos
wb2001
Level 15
Level 15
12,842 12,635 1,773 5,013
Message 4 of 4
Flag Post
HP Recommended

@hoangsts,

What is the exact computer model.  I need to know what I am advising on first.

A hard drive or SSD is cheaper than a new system.

 

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation