Bluetooth not working

[323206]

Dear Paul Tikkanen,

Thank you so much for your helpful guidance on installing the AX210NGW card. I followed your instructions and successfully installed the device. While the Wi-Fi is working perfectly, I’m encountering an issue with Bluetooth  - it’s not functioning as expected.

In Device Manager, I’m seeing the following error related to the Bluetooth device:

Port_#0014.Hub_#0001

The drivers for this device are not installed. (Code 28)

USB\VID_8087&PID_0032\5&AC91B4A&0&14

I’d appreciate any suggestions you might have to resolve this issue.

Best regards,

[Paul_Tikkanen · Accepted solution]

You're very welcome.

You can install the latest Intel Bluetooth drivers for the AX210 Wi-Fi adapter directly from Intel at the link below:

Intel® Wireless Bluetooth® Drivers for Windows® 10 and Windows 11*

[323206]

Dear Paul,

Thank you very much for your prompt response and the accurate solution. I’m happy to confirm that the Bluetooth is now working flawlessly and the issue has been fully resolved. I truly appreciate your guidance and support throughout the process. Thanks once again!

Best regards,

[Paul_Tikkanen]

You're very welcome.

Glad to have been of assistance.