Boost performance on my devices

[NykkiH86]

I have an Hp all in one desktop and it is super slow and freezes too much. I got it nearly 1 year ago and have had these issues since i bought it. It wan not until recently when someone told me i could upgrade the RAM in it that i became interested in trying to fix the issue. Not only that i purchase a laptop to replace it cause i need it for school and that laptop does the kind of the same thing so i wanted to try and get it a boost as well.How could i be able to do this specifically to my computer???

[Prométhée]

Hello

this is a recorded response (macro))
we need the exact model of your computer, and the product number
To find it follow this
for a desktop computer

HP Desktop PCs - How Do I Find My Model Number or Product Number? | HP® Customer Support

and for a laptop:

HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support
Give the full version of windows
for windows 10 type winver in the search box

[NykkiH86]

for the desktop

model # 22-c0010

product # 5qbd4aa#aba

For the laptop

product # 9vv89ua#aba

[Prométhée]

Sorry, but I will only answer for a model
for the sake of clarity and not to mix everything up
i invite you to make the request for the laptop in another thread, thanks
Isn't your product number this rather
Product Number
5QB04AA

HP All-in-One - 22-c0010

4 GB DDR4-2133 SDRAM (1 x 4 GB)

AMD A4-9125 Dual-Core (2.3 GHz base frequency, up to 2.6 GHz burst frequency, 1 MB cache)

1 TB HDD storage

Motherboard Specifications

The processor that is shipped with your model is soldered and is not upgradeable.

• ingle channel memory architecture
• DDR4 SODIMM (260-pin) socket
• Supports the following:
  • PC4-17000 (DDR4-2133)
• Supports 2 GB, 4 GB, 8 GB DDR4 SODIMMs
• Supports up to 4 GB on 32-bit systems

  note:

  32-bit systems cannot address a full 4.0 GB of memory.

• Supports up to 16 GB on 64-bit systems

sometimes the scan can help

Welcome to Crucial USA

One M.2 socket 3, 2280 type for SSD

One customized M.2 slot for dGPU board, key M

It looks like you can install a graphics card, but most likely quite expensive and hard to find

ex:

https://support.hp.com/us-en/product/hp-all-in-one-pc-22-c0000a/19391003/document/c06125973

AMD Radeon 520 Graphics (2 GB)

• Type: Discrete GPU
• Memory: 2 GB GDDR5
•  

maybe more examples

https://support.hp.com/us-en/product/hp-all-in-one-pc-22-c0000a/19391003/product-info