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udelsjs
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Boot Disk Error on Black Screen

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Example:Pavilion 23
Microsoft Windows 8.1 (64-bit)

In the middle of working on my computer it will suddenly shut down and show a black screen with "Boot Disk Error".  I have done all of the diagnostic symptom test and they all pass.  I checked the configuration in the BIOS Setup Utility and I do not have UEFI Hill Configuration (Intel(R) Rapid Storage Technology.  Is there a download or a fix to this?

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KrazyToad
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@udelsjs

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

Please run an Extensive System Test and let me know if the Computer shuts down during the Test

 

- Shut down the Notebook completely
- Turn it back on, then tap the Esc key repeatedly until the Startup menu screen is displayed.
- Press F2 to select System Diagnostics.
- Click System Tests, then click Extensive Test.

 

Keep me posted

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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udelsjs
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Thank you for your response.  This is a desk top all-in-one computer.  I have already done all of the system Diagnostic testing.  All of the test passed.  It still did not fix my issue.

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udelsjs
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I am still missing the UEFI Hill Configuration (Intel(R) Rapid Storage Technology

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Riddle_Decipher
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@udelsjs If the hardware tests have passed, this could be an issue with the operating system,

I suggest you attempt to backup all your personal data and then, reset windows using the steps mentioned here.

Keep me posted.

Riddle_Decipher
I am an HP Employee

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