Broken DVD drive

[jbertke]

My desktop has vertically oriented disk drive. While it was popped out it was bumped and broken. Can I get a replacement drive?

[Prométhée · Accepted solution]

hi

yes you have some references here
search with hp partners, or with a search engine

https://partsurfer.hp.com/partsurfer?searchtext=Z5M66AA

762433-800

DVD - 8X SMD 9.5 ST NoBzl

762435-800

DVD - 6x BD-Writer 9.5 ST NoBzl

[jbertke]

Promethee,

Thank you for your reply. Will either of the 2 models in your reply fit my 750-532? Also, a small thin rod with a spring and a piece of broken plastic fell out. Do I need to replace those also? If so, where can I get them?

Thanks so very much for your help

JIm B

[Prométhée]

This is from the page specific to your computer
if it is the one in the title of the message
HP ENVY Desktop - 750-532
for what is broken I do not know if it is included in the part provided
the spring will not be sold alone I imagine, maybe it will be possible to recover the latter and reattach it, I suppose it is that of the "door" maybe?
see otherwise there are other references

[jhbertke]

Promothee, Thanks for your help. I have purchased one of the drives you indicated. The 762433-800 DVD - 8X SMD 9.5 ST NoBzl.  It seems compatible except for the one connector. It is the smaller of the 2. I think it's the data connector. The original drive has a model # DU-8AESH-HC2. the replacement has model # DU-8A6SH-EEL. Did I get the right one?  How do you recommend I proceed? Is there an adapter? 

Thanks,

Jim B

[Prométhée]

Sorry, if we search with the references we find this
No distinction seems to you from the model, a little surprised that you are offered two references, but that cannot go
For the connectors, it seems to me abnormal that it is different if you are talking about the connectors which are on the back of the reader
here just mentioned sata interface

http://www.liteonodd.com/en/dvd-internal/item/dvdinternal/du-8aesh.html

[jhbertke]

Promethee, We have solved the problem. The smaller connection in the drive had a broken protrusion in which the pins were imbedded. The protrusion broke off and was stuck in the plug leaving the pins exposed. I removed the piece from the plug and the it fit nicely in the replacement drive. 

Thanks for your help,

Jim B

[Prométhée]

Ok, it seemed strange to me that they weren't the same
Please mark the answer, it might help other users.

[jhbertke]

Promethee, Thanks again for your help. The "Accept as Solution" button is animated with a moving hand but does not respond to my click. Not sure how to send that message.

Jim B

[Prométhée]

hi

sorry you have to try the animated reminder gif i created
So you don't see the real button?