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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
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HP Recommended
HP Recommended
Click here to check warranty
and
Click here for world-wide contact info
Or contact the closest authorized service center
It may be cheaper to buy a used PC of the same model than to have it repaired by any service center (not just HP service)
Youtube may have videos showing how to replace the screen.
Go to the below site and enter your serial number. You should get both General information such as a parts list and also Unique Information such as features your motherboard was programmed to have. Select the General information to find a part such as a display (LCD screen), fan or a cable. If there is no photo of the part you may need to search (google) the part number to verify the image matches your part.
https://partsurfer.hp.com
Let me know the exact model and I might be able to find a DIY solution.
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