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03-14-2024 06:10 PM - last edited on 03-18-2024 10:19 AM by JessikaV
So recently I've broken the driver for the webcam built into my **HP Pavilion All-in-One - 24-k0409a**. After looking in device manager, it shows up as sunplus IT HP 5M camera, but its not in camera's its under software components, and when I go to the camera app, it says couldn't start camera, and I know its the driver cause I accidentally installed the libusb-win32 driver to the wrong camera, so the built in camera doesn't work, Is it possible I can recover my camera?? If it is possible, please send driver download links (and btw I'm mainly looking for official HP links, but every time I go to the drivers page I cant find camera drivers). Cause I really need to get this camera working again.
03-14-2024 06:56 PM - edited 03-14-2024 07:00 PM
Use the windows add/remove to uninstall that usb driver.
Bring up the Device Manager and see if you can
Rollback the driver that the Device Managers shows as failing or is the wrong one.
I recall using libusb-win32 with a CGminer years ago when it was still profitable to mine with USB. Unfortunately, it was no longer possible to access my iPhone photos after that USB driver was installed. I do not recommend using that driver unless you need what it does more than you need the camera.
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03-15-2024 12:08 PM - edited 03-15-2024 12:18 PM
@hary3 wrote:I went to device manager and clicked on the camera, went to drivers, and when I see rollback driver, it's faded out and I can't click on it.
I was afraid of that.
The driver is a Microsoft driver. It needs to be found in win10/11 driver list which is present on your system.
The following explains how to search for the driver and install it
If you have trouble with the above (It is actually complicated) you can try uninstalling the camera from the device manager and either "scan for hardware changes" in Actions or just reboot.
If none of the above work then bring up a windows restore point from before you put in that USB driver and restore settings.
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it