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HP Recommended

So recently I've broken the driver for the webcam built into my **HP Pavilion All-in-One - 24-k0409a**.  After looking in device manager, it shows up as sunplus IT HP 5M camera, but its not in camera's its under software components, and when I go to the camera app, it says couldn't start camera, and I know its the driver cause I accidentally installed the libusb-win32 driver to the wrong camera, so the built in camera doesn't work, Is it possible I can recover my camera?? If it is possible, please send driver download links (and btw I'm mainly looking for official HP links, but every time I go to the drivers page I cant find camera drivers).  Cause I really need to get this camera working again.

3 REPLIES 3
HP Recommended

Use the windows add/remove to uninstall that usb driver.

 

Bring up the Device Manager and see if you can

Rollback the driver that the Device Managers shows as failing or is the wrong one.

 

I recall using libusb-win32 with a CGminer years ago when it was still profitable to mine with USB.  Unfortunately, it was no longer possible to access my iPhone photos after that USB driver was installed.  I do not recommend using that driver unless you need what it does more than you need the camera.

 

 

 


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HP Recommended

I went to device manager and clicked on the camera, went to drivers, and when I see rollback driver, it's faded out and I can't click on it.

HP Recommended

@hary3 wrote:

I went to device manager and clicked on the camera, went to drivers, and when I see rollback driver, it's faded out and I can't click on it.


I was afraid of that. 

 

The driver is a Microsoft driver.  It needs to be found in win10/11 driver list which is present on your system.

The following explains how to search for the driver and install it

 

https://h30434.www3.hp.com/t5/Notebooks-Archive-Read-Only/HP-Wide-Vision-HD-Camera-DRIVERS/m-p/82160...

 

If you have trouble with the above (It is actually complicated) you can try uninstalling the camera from the device manager and either "scan for hardware changes" in Actions or just reboot.

 

If none of the above work then bring up a windows restore point from before you put in that USB driver and restore settings.


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problem please mark this as a solution so others can find it
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