Built-in Camera Not Working on HP Laptop

[KaifX]

ABC

[Max3Aj]

@KaifX, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 
I understand your built-in camera is not working on your HP laptop. Let’s go through a few steps to troubleshoot and resolve this issue:

Check Camera Privacy Settings

1. Press Windows + I to open Settings.
2. Go to Privacy & Security > Camera.
3. Ensure Camera access and Let apps access your camera are both turned ON.
4. Scroll down and make sure the specific app you're using (e.g., Zoom, Teams) has permission.

Check Device Manager

1. Press Windows + X and select Device Manager.
2. Expand Cameras or Imaging Devices.
3. Right-click your camera (e.g., HP TrueVision HD) and select Enable device if it's disabled.
4. If already enabled, right-click and choose Update driver > Search automatically for drivers.

Reinstall the Camera Driver

1. In Device Manager, right-click your camera and select Uninstall device.
2. Restart your laptop. Windows should reinstall the driver automatically.

Use HP Support Assistant

1. Open HP Support Assistant (or download it from HP Support Assistant | HP® Support).
2. Go to My Devices > Updates and check for any camera or BIOS updates.
3. Install any available updates and restart your laptop.

Test the Camera

• Open the Camera app from the Start menu to check if the camera is working.
• If it still doesn’t work, try using it in another app like Zoom or Skype. 

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support