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‎11-18-2024 08:02 AM - last edited on ‎11-18-2024 11:46 AM by Moderator

HP Recommended

My CD player died, can I repair or replace it? installed external DVD player.  Not working either as drive defaults to Original E drive.

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1 REPLY 1

‎11-20-2024 10:17 AM

HP Recommended

Hi @GaryKnock,

 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

 

It seems like an issue with the DVD player on your PC as you have exhausted all the possible troubleshooting steps to fix it. We appreciate your understanding and patience.

 

I've sent you a private message with the instructions to get in touch with the HP phone support to assist you further. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

 

Take care and have a good day.

 

Irwin6

HP Support

Irwin6
I am an HP Employee

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