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Hi,

a CD is atuck in the discdrive, the door opend without the CD! 

Any suggestetions how to get the CD out? Putting the desktop on a side didn’t work.

thanks for all the suggestions in advance

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Yeah got it,

took everything off and started shaking the desktop, it came out a little bit and with some scotch I managed to take it out!

View solution in original post

3 REPLIES 3
HP Recommended

@Domdomdom

 

To better assist you, we would need the exact model number or product number of your laptop/desktop???

 

REO

 

PLEASE DO NOT POST ANY SERIAL NUMBERS

HP Recommended

The product no is

Y1E66EA#UUZ

HP Recommended

Yeah got it,

took everything off and started shaking the desktop, it came out a little bit and with some scotch I managed to take it out!

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