CHOOSING PROPER RAM

[xolmuhammedov]

HELLO I WANTED TO UPGRADE MY RAM BECAUSE I AM RECIEVING BSOD BLUE SCREEN I THINK CAUSE IS RAM CAN SOMEONE TELL ME FOR MY DEVICE WHICH RAM IS BEST SUITS I ALSO HAVE WARRANTY WHAT YOU GUYS RECOMMEND ME ALSO SSD WHICH SSD IS BEST SUITS THANKS 

[Irfan_06]

Hi @xolmuhammedov,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

I see that you are facing an issue with your laptop that is not booting into windows.

Please follow the steps below to perform an extensive system test to confirm if the hardware is working fine.

1) Shut down the computer.

2) Turn the computer back on again and repeatedly tap on the ESC until a Startup menu appears.  

3) Press F2 once.  

4) Go to the system test > extensive test

If the hardware is working fine. Kindly refer to the steps on this link to troubleshoot and let me know if that resolves the issue.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I hope this helps.

Take care and have a good day.

Irwin6

HP Support