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‎05-13-2020 05:03 PM

HP Recommended
Product: HP Obelisk Desktop 875-0035no
Operating System: Microsoft Windows 10 (64-bit)

Hello, 

So I recently bought this PC brand new, and my CPU temp, is between 60-70 Degrees celsius. When I just browse. Is this normal, to have temperature like this? And Secodnly it says it has 16 GB Ram, but 11,56 Avaliable. This is normal too? 

 

4 REPLIES 4

‎05-13-2020 05:21 PM

HP Recommended

@Tirk 

 

Its specs

 

            https://support.hp.com/th-en/document/c06487002

 

It has  AMD Ryzen CPU which is normally hotter than Intel CPU and 60-70 Degrees celsius is Okay.

 

For RAM, That is a known issue.with AMD CPU's. Please check the following article:.

           https://support.hp.com/us-en/document/c06526774


And from Microsoft PlayReady.

            https://www.microsoft.com/playready/overview/

 

Regards.

BH
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‎05-13-2020 05:31 PM

HP Recommended

Hello @banhien

I cannot go into the link you send me

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‎05-14-2020 01:06 AM

HP Recommended

@Tirk 

 

Which one ? They are all OK with me. What is the error message ?

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎05-14-2020 09:21 AM

HP Recommended

@Banhien

I can see it now, but I dont know how the article helps me

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