CPU Upgrade Not Working

joeykarr · ‎09-19-2019

My pavilion AIO has an i3-4170T (Haswell) processor. According to the HP web site for this specific computer's processor upgrades, the i7-4785T (Haswell) processor is a compatible processor for upgrade. I purchased a used processor and installed it, the computer does nothing. Thinking I had a defective processor I returned it and bought another one, with the same result. Instead of just throwing money away I am wondering if I am missing something, perhaps a jumper setting on the motherboard or something else beyond just swapping out the processors. The BIOS is up to date with the latest available.

Thank you for any suggestions.

old_geekster · ‎09-19-2019

@joeykarr , welcome back to the forum.

It sounds like you have done everything correctly. The processor should work out of the box. The only suggestion that I would make is, assure that you have enough thermal paste/compound on the processor. This could make it not boot if there is not enough.

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