09-19-2019 01:40 PM
My pavilion AIO has an i3-4170T (Haswell) processor. According to the HP web site for this specific computer's processor upgrades, the i7-4785T (Haswell) processor is a compatible processor for upgrade. I purchased a used processor and installed it, the computer does nothing. Thinking I had a defective processor I returned it and bought another one, with the same result. Instead of just throwing money away I am wondering if I am missing something, perhaps a jumper setting on the motherboard or something else beyond just swapping out the processors. The BIOS is up to date with the latest available.
Thank you for any suggestions.
09-19-2019 03:01 PM
@joeykarr , welcome back to the forum.
It sounds like you have done everything correctly. The processor should work out of the box. The only suggestion that I would make is, assure that you have enough thermal paste/compound on the processor. This could make it not boot if there is not enough.
HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)
Custom build: Corsair 750D Airflow (Full Tower); MSI MEG z390 ACE; i9-9900K processor (OC'd 5.025); Corsair H150i cooler; 32 GB Corsair Vengeance Pro 3200 memory; MSI RTX 2080 Gaming X Trio video card; Samsung 970 Pro 512 GB; Samsung 860 EVO 1 TB
HP Spectre 360 Convertible; i7-7560U; 16 GB memory; Intel® Iris™ Plus Graphics 640; 512 GB PCIe® NVMe™ M.2 SSD; 13.3" diagonal 4K UHD UWVA eDP BrightView WLED-backlit multitouch-enabled edge-to-edge glass (3840 x 2160); Windows 10 Pro 64 with Windows Ink
HP Photosmart 7520 AIO
|**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**|
Intelligence is God given; Wisdom is the sum of our mistakes!
I am not an HP employee.