CPU Upgrade

[SupremeMeechus]

Hi, I have Ryzen 5 3500 and 1660 ti  to and I noticed that I get 60-80 cpu usage while gaming. I was wondering can I upgrade my pc so I can have lower cpu usage and less stutter problems. I want to upgrade to the Ryzen 7 3700x to have 20 cpu usage. Is that possible. Is there any store that can upgrade it for me?

[The_Fossette]

@SupremeMeechus

Welcome to the HP Support Community!

I assure you I will try my best to get this sorted.

In order that I may provide you with an accurate solution, I will need the product number of your computer.

Follow the steps in the below article to find the product details.

https://support.hp.com/us-en/document/c03754824

Look forward to hearing from you and you have a great day!

Take care.

Cheers!

[SupremeMeechus]

The product number is  7BB49AV

[The_Fossette]

@SupremeMeechus

Thank you for the information.

Looks like the computer that you have is custom built and I do not have the required information. I recommend you contact support and they will assist you in this regard.

Here is how you can get in touch with support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

Cheers!