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‎11-05-2022 10:27 PM

HP Recommended
Product: HP ENVY x360 15.6 inch 2-in-1 Laptop PC 15-ee1000 (2E2L0AV)

I dropped my backpack and my screen cracked and the corner of my laptop is damaged. Can HP repair it? Or do I have to find a third party to repair my computer? My screen and computer works fine it is just the crack and damage to the computer.

Category:
1 REPLY 1

‎11-14-2022 08:06 PM

HP Recommended

@Maddy_SI , welcome to the Community.

 

HP doesn't do repairs.  You can locate one of their Service Centers to get the laptop repaired or use, as you suggested, a third-party repair shop.

 

Please click the "Yes" button if my reply was helpful and "Accept as Solution" if your problem is Solved!!

 

 



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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