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- HP Community
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- Desktop Hardware and Upgrade Questions
- Can I upgrade my HP prebuilt's RAM size?

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01-05-2022 10:03 AM
I've had my Pc for almost 6months now and I want to upgrade the RAM size of it I would like to know if there is a store I can buy the same RAM my pc has or if there is no ram in stock or its not accessible will any G.SKILL or any other company work on my pc?
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Accepted Solutions
01-05-2022 10:16 AM
Dear @Justuf
In general, you can use any ram memory that has the same frequency as the installed memory, of any brand.
It is important that you check the chip count of the current memory module in your PC, so that you can buy a memory with the same chip count in order for the dual channel to work properly.
- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
01-05-2022 10:16 AM
Dear @Justuf
In general, you can use any ram memory that has the same frequency as the installed memory, of any brand.
It is important that you check the chip count of the current memory module in your PC, so that you can buy a memory with the same chip count in order for the dual channel to work properly.
- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
01-05-2022 10:59 AM
@Justuf -- open the Windows "Task Manager", and switch to its "Performance" tab.
It will display the total amount of RAM that you have, and what percentage of the RAM is currently being used.
If the "used" percentage is below 50%, then it is likely that adding RAM will have no effect, other than running-up a charge on your credit-card.
Access www.crucial.com and run their "configurator" to tell you the maximum amount of RAM for your computer, how many sockets for RAM are on your motherboard, and exactly which RAM (by Crucial) that will be guaranteed to work with your computer.
Or, access the HP warehouse: http://PartSurfer.HP.com and do a search for your model-number, and see if HP will sell you "genuine" HP RAM, presuming that they have some in their inventory.