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07-31-2020 04:58 AM
08-01-2020 12:26 PM
@Vince29 , welcome to the forum.
Here is the Product Specifications for your Desktop: https://support.hp.com/us-en/product/hp-elitedesk-800-35w-g3-desktop-mini-pc/15234602/document/c0537...
Look at the section titled "Power supply" for the comparison to your other adapter. While it looks to be similar, it is normally not recommended to use adapters not specifically made for the computer. I don't believe that HP would recommend it, either.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
08-02-2020 12:01 AM
So technically i should not use it then for safety. I'm just desperate to have it working again to Work From Home as I don't know where to get another one. I already checked online but couldn't find it on my HP Philippine's website and the email i sent an inquiry to is also not responding.
08-02-2020 04:25 PM
@Vince29, unfortunately, it is not best to use the adapter, unless you can compare the specifications to yours and it matches. The main consideration is the amount of power provided.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
08-02-2020 07:03 PM
The Model# of the adapter i have is TPC-DA58 and in Newegg the Specs are below
Output: 19.5V 3.33A 65W DC
Plug: 7.4 * 5.0 mm
Outlet: 3-prong Input: 100-240V 50-60Hz (for worldwide use)
Compatible part Number: TPC-DA58, 849650-003, TPC-LA58, TPC-CA58
Fit for: for HP 19 All-in-One Desktop PC 19-2110t 19-2113w 19-2114 19-2120xt for HP Pavilion 23-g000 All-in-One, Pavilion 23-g009, Pavilion 23-g010, Pavilion 23-g011, Pavilion 23-g013w, Pavilion 23-g017c, Pavilion 23-g019c, Pavilion 23-g020t, Pavilion 23-g029, Pavilion 23-g040xt, Pavilion 23-g009ea, Pavilion 23-g025ea, Pavilion 23-g005br, Pavilion 23-g000br, Pavilion 23-g002eg, Pavilion 23-g020nf, Pavilion 23-g045ef, Pavilion 23-g046ef, Pavilion 23-g050nf, Pavilion 23-g020x, Pavilion 23-g040el, Pavilion 23-g020eq, Pa
I'm not sure if this is compatible or not base on the Specification of my device's Power Supply
08-02-2020 07:38 PM
@Vince29, the only spec that concerns me is Output: 19.5V 3.33A 65W DC on your current adapter and the adapter for your EliteDesk is 65 W/1.6 A or 90 W/1.4 A or120 W/2.2 A. The amperage may be too high on your current adapter.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
08-02-2020 09:28 PM
Yeah thank you for pointing that out , I didn't noticed that before and i think the difference between 1.6A to 3.33A is significant. I really don't want to use the other Adapter as it's not recommended. I'ts just finding and getting this Adapter is so difficult.