Can't find serial number on keyboard or case

[Demeter1971]

Installing a new hard drive, and I want to check for driver updates, but it needs my serial number. Unfortunately, I don't see the sticker anywhere on the case and the Ctrl+Alt+S keyboard command is not causing the System Information box to pop up. Aggravatingly, I've had that box pop up randomly over the last few months for no apparent reason, but the one time I need it, it won't come up!

And I can't talk to a live agent, because you need a serial number to connect, soooo....

[Prométhée]

hi

no need for serial number S/N
if your computer is not too old
use product number P/N

or if you know the reference / model name

this is not a model:
HP Desktop M01-F1xxx
the requested product number must look like this
Product Number: 9EE50AA # ABA
the model corresponding to this number will therefore be
HP Desktop - M01-F1033wb

[Demeter1971]

Thank you for replying. I did eventually find it, just not on the type of sticker that the HP page was saying to look for.

I was not able to use project number for what I was trying access, but thank you for replying.

[Prométhée]

hi

I don't know if I understood everything, but try this if the computer is not too old

HP Support Assistant | HP® Official Site