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- Can't get the sata cable to come loose from the motherboard

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09-27-2018 04:01 PM
I am trying to detach the sata cable from my computer so that I can replace it. However, I simply can't get it to come loose. I have pressed in the release clip and pulled really hard on the cable.
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09-27-2018 07:16 PM - edited 09-27-2018 07:37 PM
Greetings,
Welcome back to the forum.
I am not a HP employee.
Pressing the release clip should work.
I have never seen this happen before.
I have worked on HP PCs. Releasing a SATA connection on the MB is sometimes difficult because the SATA port is located in a very tight area. Also, the SATA port may be parallel to the MB tray. Your PC is in "retired status". I can't look at the MB.
Can you clear the area or approach the SATA connector at a slightly different angle?
Regards
09-28-2018 10:08 AM
Hold down the release clip as you remove the Sata data cable.
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